Privacy policy

Cookies

There is a lot of discussion about privacy and the use of ‘Cookies’ on websites in the media. With this in mind we believe it is important that our customers understand how we use 'Cookies' on our website.

What are cookies?

Cookies are small pieces of information which are stored by your browser on your computer or other mobile or handheld device (such as smart 'phones or 'tablets') as you browse websites. Cookies cannot harm your computer. They are generally used to store visitors’ preferences, record session information, record user specific information on what pages users access or visit and record past activity at a site in order to provide better service when visitors return to the site.

What is our cookie policy?

The Roots & Wings website uses cookies – they are essential in order to offer you a high quality website and support your online shopping experience. In addition, some cookies collect information about your browsing and buying behaviour. At Roots & Wings, we do not use cookies to collect or record any personal information such as name, address or contact details and we work hard to use the minimum number of cookies possible. By continuing to use and browse this website, you consent to cookies being used in accordance with this policy.

Why are ‘Cookies’ essential to use the Roots & Wings Website?

Our websites, along with most other major websites, use ‘Cookies’. 'Cookies’ are pieces of information that a website transfers to the cookie file on your computer's hard disk. ‘Cookies’ enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site and help us improve the user experience. Without ‘Cookies’ enabled we cannot guarantee that the website and your experience whilst visiting are as we intended it to be

What cookies are used on this site?

We work hard to use the minimum number of cookies possible and regularly review this. There are four categories of cookies being used on this website which are either set by Roots & Wings or by third party providers.

Technical cookies: These are essential for the effective operation of our website particularly in relation to online transaction. By example, we use a cookie to remember items that you may add to your shopping basket.

Performance cookies: These enable us to collect anonymous information about the browsing and shopping activities of our customers while on our website. By example, we use Google Analytics to track site use, enabling us to identify successful campaigns, competitions, etc.

Functionality cookies: These enable us to improve your shopping experience while on our site. By example, we use cookies to display your recently viewed items.

Advertising cookies: These enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties. By example, we use Google Adwords to serve paid search listings on Google.

How can you manage your cookies?

Should you wish to, you can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your consent. The method of doing this varies according to your device and your browser. Your browser ‘Help’ section will normally provide specific details on how to manage your specific cookie settings.

Further information about cookies

If you would like further information about cookies and protecting your online privacy, you can visit the Network Advertising Initiative

We hope this information may prove useful to understand why you will be asked to allow Cookies whilst browsing the internet.